Medical Imaging Administration Officer

• Competitive base salary + 12% superannuation + access to salary packaging via Maxxia to maximise your take home pay (including venue hire, meals, entertainment and novated leasing).
  
• Various full-time permanent opportunities available
  
• Be part of Australia's only university-owned academically integrated healthcare organisation where professional development, ongoing education and career progression are supported and encouraged

Join a dynamic medical imaging team where no two days are the same

Macquarie Medical Imaging is looking for enthusiastic and patient-focused individuals to join our growing administration team. With multiple permanent, full-time positions available, this is a fantastic opportunity to build a rewarding career in healthcare administration within Australia's only fully integrated academic health sciences centre.

You will be part of a welcoming, fast-paced team that plays a vital role in delivering an exceptional patient experience and supporting our Radiology clinicians to run an efficient, professional practice. From managing bookings and liaising with patients to front-of-house reception duties, you will gain broad exposure across a variety of administrative functions, keeping your work engaging and varied every day.

You will begin your journey in our bookings team, where you will receive dedicated on-the-job training from experienced Senior Medical Imaging Administrators. As your skills and confidence grow, you will progress into receptionist duties and further areas of the service, building a diverse and transferable skill set along the way.

About the Role

These are full-time, permanent positions working 38 hours per week. You will initially work standard hours of 8:00 AM to 5:00 PM, Monday to Friday. Once training is complete and you are confident in the role, rotating shifts will be offered within Macquarie Medical Imaging's operating hours of 7:00 AM to 7:00 PM, Monday to Friday.

Key responsibilities include:

• Assisting patients in person, over the phone and via email with a warm and professional approach
  
• Managing and coordinating patient appointments in line with medical imaging scheduling requirements
  
• Ensuring accurate data entry of patient information into the patient management system
  
• Liaising and communicating effectively with administrative colleagues, clinicians and other health professionals
  
• Attending to general housekeeping duties in reception and waiting areas, along with other administrative tasks as required
  
• Maintaining strict confidentiality and privacy of all patient information and records
  
• Contributing to a positive, team-oriented environment that prioritises patient-centred care

About Us

Macquarie University Health is a trailblazer in healthcare, education and research. As Australia's first and only fully integrated academic health sciences centre, we bring together Macquarie University Hospital, Clinics and the Faculty of Medicine, Health and Human Sciences at Macquarie University. Our model enables us to translate research into better patient outcomes, provide hands-on learning experiences for the next generation of health professionals, and deliver innovative, patient-centred care in a collegiate and supportive environment. We are committed to diversity, equity and inclusion, and we celebrate the strength that different perspectives bring to our organisation.

About You

You are a caring, organised and proactive individual who thrives in a busy, people-focused environment. You bring strong communication skills, a genuine commitment to exceptional customer service and the ability to manage competing priorities with a calm and professional approach. Whether you have experience in medical administration or are looking to take your first step into healthcare, you are eager to learn, adaptable and ready to commit to a full-time role.

Selection Criteria:

• Demonstrated experience in an administrative, reception or customer service role, ideally within a healthcare or medical imaging setting
  
• Excellent verbal and written communication skills with a warm, patient-centred approach
  
• Strong attention to detail and accuracy, particularly with data entry and patient information management
  
• Ability to work confidently across multiple systems and screens in a fast-paced environment
  
• Proven capacity to manage competing priorities while maintaining a high standard of service
  
• Commitment to confidentiality, privacy and ethical conduct in handling sensitive information
  
• A collaborative team player who is reliable, adaptable and committed to full-time hours

How to Apply

To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria (above).

Applications Close: Sunday, 10th May 2025 at 11:59 PM AEST

**We reserve the right to progress or not proceed with applications prior to the closing date, and to close the advertisement early if required**

**Interviews will commence week starting 11th May**

**Please note this position is only open to Australian citizens, permanent residents and those currently residing in Australia with full working rights**

General Enquiries: Bill Egarchos, Talent Acquisition Consultant, bill.egarchos@mq.edu.au

Why Join Us?

You'll play a key role in shaping the future of integrated healthcare in Australia. You'll join a supportive, collaborative team that is committed to delivering innovative, patient-centred care backed by world-class research and teaching.

At Macquarie University Health, we know working together leads to better health outcomes. This happens when clinicians, researchers, students and staff unite to improve lives through compassionate, coordinated, effective care that is centred around the patient. We are celebrating our 15-year anniversary.

As Australia's first fully integrated academic health precinct on a university campus, we translate research into faster diagnoses, better treatments and integrated, evidence-based recovery pathways. In this environment, our students receive unique, hands-on learning experiences. That's how we Heal. Learn. Discover. ™

We offer fantastic range of Employee Benefits including:

• Salary sacrifices options and excellent salary packaging benefits (including venue hire, meals, entertainment and novated leasing) so you have great potential to maximise your income working for us
  
• Post graduate study and ongoing education support through scholarship programs
  
• Macquarie University Childcare at a reduced staff rate
  
• Extensive Macquarie University facilities including sporting facilities, gym and pool

More information about our employee benefits can be found here.

Pre-Employment Checks

Macquarie University Health cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to Macquarie University Health.